Shipping Container - FAQ
🔍 Detection & Recognition
Do Shipping Container products use the check digit (checksum) in their readings?
Yes, both Shipping Container Live and Shipping Container Images use the check digit (checksum) according to the ISO 6346 standard as one of their detection steps. However, we don't rely solely on it, as there can be obstructions (illegible parts of the number) or cases where the identifier doesn't follow the standard format. Based on this scenario, the system uses the checksum to guide the OCR, choosing the reading that is in compliance. This increases the robustness and accuracy in container identification.
🌐 Connectivity
How do Shipping Container products handle internet connection failures?
The behavior depends on the product and version you are using:
- Shipping Container Live: By default, when the internet connection is interrupted, the reading results are placed in a queue (cached) and automatically resent as soon as the connection is restored. This ensures that no information is lost. If you wish to disable this behavior, please access the caching section and change the setting.
- Shipping Container Images:
- On-premise API: The API can process images without an internet connection, and you will receive the results directly. However, if you have a webhook configured and the internet connection is down, the data will not be queued and the webhook call will fail. This is different from Shipping Container Live's behavior.
- Cloud API: A stable internet connection is required to send images to the cloud API and receive results. It is the responsibility of the client application to handle internet connection failures and retry requests if necessary.
🔧 Setup & Licensing
How can I obtain my license key and usage token?
You can obtain your license key and usage token from the Plate Recognizer dashboard. Please visit the page corresponding to your product:
After logging in, your license key and API token will be displayed on the product's page.
Keep your license key and token secure and do not share them publicly. These credentials are required for both Docker configuration and API access.
Where can I check the limits of my license?
You can monitor your license usage and limits through the Plate Recognizer dashboard. Please visit the page corresponding to your product:
The dashboard provides real-time information about your API calls, remaining credits, and license expiration dates.
🔌 Integration & API
Is it possible to integrate with third-party systems?
Yes, both products offer flexible integration options:
- Shipping Container Live: Offers multiple integration options for third-party systems, such as Webhooks, CSV Export, JSON Lines, and File-based Integration. These methods allow you to connect Shipping Container Live with your existing warehouse management systems, logistics platforms, or custom applications.
- Shipping Container Images: You can integrate this product in two main ways:
- Direct API Integration: Being an API, it can be integrated into any application that can make HTTP requests (e.g., mobile apps, websites).
- Webhooks: Similar to Shipping Container Live, you can configure webhooks to automatically send recognition data to your external systems.
Where can I check the API results?
The way you check the results depends on the product:
- Shipping Container Live: API results and output formats are documented in the Webhooks and Outputs guide. You can also monitor real-time results through your configured webhooks or by checking the output files in your designated folders.
- Shipping Container Images: The recognition results are returned in the API response for each request you make. For webhooks integrations, the results are sent to the configured endpoint.
📋 Product Comparison
What is the difference between Shipping Container Live and Shipping Container Images?
Shipping Container Live and Shipping Container Images are two different products designed for different use cases:
Shipping Container Live
- Real-time processing: Processes live video streams from cameras
- Continuous monitoring: Automatically detects containers as they appear in the video feed
- Video input: Works with RTSP cameras, video files, and live streams
- Use case: Ideal for gate monitoring, yard management, and real-time container tracking
Shipping Container Images
- Two versions available: An On-premise API that you host yourself and a Cloud API managed by us.
- Batch processing: Processes individual images on-demand
- API-based: Send container images via API calls to get instant results.
- Image input: Works with static images (JPEG, PNG, etc.).
- Use case: Perfect for mobile apps, document processing, and ad-hoc container identification.
Choose Shipping Container Live for continuous video monitoring and Shipping Container Images for on-demand image analysis.
