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Alerts

Receive alerts via email, MQTT, or webhook to a third-party system.

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If you are using ParkPow Cloud, you can expect a 1 to 3 seconds delay between the API call and receiving the alert. The variance depends on the client location (is it close to our server in the US?) and the webhook target location.

Email​

  • Send a report to one or more email addresses.
  • Depending on your wireless carrier, you can even get a text message alert (e.g. [email protected]).

Webhook​

  • Receive alerts via webhooks to send information by the POST or GET method. These webhooks will be triggered according to the configuration of each alert.
  • If the user's endpoint is unavailable for any reason, the webhook is disabled until you manually reactivate it.

MQTT​

  • IoT devices and other external systems can receive real-time alert notifications via the MQTT protocol.
  • Every ParkPow user is given authentication credentials and a dedicated MQTT topic. Subscribe to the topic on ParkPow's MQTT broker at app.parkpow.com on port 1883.
  • Find your topic and authentication credentials on the alert templates page. You can use mosquitto_sub to subscribe to a topic: mosquitto_sub -h app.parkpow.com -p 1883 -t topic -u username -P password -d

Configure Alerts​

When creating an alert, you can specify the site(s) (e.g. West Parking Lot) and also the Vehicle Criteria.

  • Site: Select one or more sites to include.
  • Vehicle Criteria: This can include Vehicle Tag(s) (e.g. Visitor, Contractor, Untagged), Vehicle Type, Vehicle Make/Model/Color, or a specific Vehicle Plate.

Thereafter, you can select the type of time-based trigger alert:

  • Arrival: Receive an alert when a particular Vehicle Tag, Vehicle Type, vehicle make/model/color, or plate is seen by the camera.
  • On Premise: If a vehicle meets the Vehicle Criteria and is still in the parking lot after, say 9 pm, then you'll be notified.
  • Parking Duration: If a vehicle meets the Vehicle Criteria and has been in the parking lot for more than, say 3 hours< then you'll be notified.

For On-Premise and Parking Duration alerts, make sure that you've set up the camera accordingly in ParkPow.

To monitor vehicles in specific parking spots, check ParkPow Spotter Configuration

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