Users

ParkPow allows you to invite users, assign them specific roles, and control which sites and cameras they can access. This flexible permission system allows you to tailor each user's experience based on their responsibilities—whether they need full administrative control, operational capabilities, or view-only access.

Inviting Users

To add new users to your organization, navigate to the User Invitations page and send them an invitation. Invited users will receive an email with instructions to sign in to ParkPow.

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Please note that an organization can have a single owner.

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If SMTP email settings are not configured (only for the On-premise version), the administrator can access User menu within the configuration and click on the Manage Invitations button. This way, they can copy the user registration link.

The link generated cannot be used in the same browser in which ParkPow is already registered. Use another browser or an anonymous page

Roles

The following table describes the permissions of specific roles. When users sign up, their role will be "Viewer" by default. An Administrator can assign them either "Executive", "Operator" or "Viewer" role.

Area	Permission	Owner	Admin	Executive	Operator	Viewer	Notes
Camera Access	View cameras	All	All	Only Granted	Only Granted	Only Granted
Main Dashboard	View, filter Dashboard	✅	✅	✅	✅	✅
Main Dashboard	Search, filter, edit Search columns	✅	✅	✅	✅	✅
Analytics Page	View, filter Analytics Page	✅	✅	✅	✅	✅
Alerts Page	View, filter Dashboard	✅	✅	✅	✅	✅	See note 1 below
Alerts Page	Search, filter, edit Search columns	✅	✅	✅	✅	✅
Vehicles Page	View, filter Dashboard	✅	✅	✅	✅	✅
Vehicles Page	Search, filter, edit Search columns	✅	✅	✅	✅	✅
Vehicles Page	Export, print	✅	✅	✅	✅	✅
Vehicles Page	Add, edit, delete vehicle comments	✅	✅	✅	✅	❌
Vehicles Page	Add, edit, delete vehicle records	✅	✅	✅	✅	❌
Review Page	Edit, delete entries	✅	✅	✅	✅	❌
Profile	Change own email	✅	✅	✅	✅	✅
Profile	Change own password	✅	✅	✅	✅	✅
Profile	Link PR Account	✅	✅	❌	❌	❌
Profile	View ParkPow API Token	✅	✅	❌	❌	❌	Admins have their own API token.
Settings	Add, edit, delete Custom Vehicle Fields	✅	✅	✅	❌	❌
Settings	Add, edit, delete Vehicle Tags	✅	✅	✅	❌	❌
Settings	Add, edit, delete Parking Spot Tags	✅	✅	✅	❌	❌
Settings	Add, edit, delete Alert Templates	✅	✅	✅	❌	❌	See note 2 below
Settings	Add, edit, delete Webhooks	✅	✅	❌	❌	❌
Settings	Add, edit Account Management	✅	✅	❌	❌	❌
Settings	Add, edit Sites	✅	✅	❌	❌	❌	See note 4 below
Settings	Update site occupancy	✅	✅	Only Granted	Only Granted	❌	See note 5 below
Settings	Add, edit Cameras	✅	✅	❌	❌	❌
Settings	Add, remove, edit users	✅	✅	❌	❌	❌	See note 3 below
Audit Page	View entries	✅	✅	❌	❌	❌

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1. Owners can see every alert, while admins can't see alerts whose templates they don't have access to.
2. Owners will have access to all alert templates, and admins can only access the alert templates they create, unless shared.
3. Only Owners and Admins can manage all of the users, while admins cannot manage Owners or other Admins. Other roles cannot manage users.
4. This includes configuring the Parking Occupancy Reset schedule.
5. Manually updating occupancy with the Update Occupancy button. Executives and Operators can only update the sites they have access to.

Sites and Cameras Access

Administrators can control which sites and cameras a user can access. To do this:

1. Log in as an administrator.
2. Go to the User Management Page.
3. Click the Edit button for the user you want to update.
4. In the Sites and Cameras fields, select the sites or cameras you want the user to access.
5. Save your changes.

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• When a user is added to a Site, they gain view permissions for all cameras associated with the site.
• Combining Site and Camera access gives the user broader permissions by granting them access to all cameras within the selected site(s) as well as specific cameras outside of those sites.

Example:

• Site: "Parking lot A" has Camera 1 and Camera 2:

  

• If a user is granted access to Parking lot A and an additional camera (Camera 3), the user can access:

  • Camera 1
  • Camera 2
  • Camera 3

  

• If the user is not granted access to the site "Parking lot A," but is only assigned specific camera access, such as Camera 2 and Camera 3, the user can only access:

  • Camera 2
  • Camera 3

User Timezone

Administrators can set the personal timezone of a user. To do this:

1. Log in as an administrator.
2. Go to the User Management Page.
3. Click the Edit button for the user you want to update.
4. In the Timezone field, select the user's timezone. Leave the field empty to use the Organization timezone.
5. Save your changes.

The user's personal timezone overrides the Organization timezone when ParkPow displays dates and times to that user. It is also available as the Your timezone option when the user exports data. Users can also change their own timezone in Preferences.